Place of Business: Texas Department of Public Safety

Position Description: Perform highly complex (senior level) managerial work overseeing the daily operations of DPS' ADA and Workers' Compensation programs. This role drives claims administration, reporting, proactive decision making, risk management, and return to work strategies while ensuring strong compliance with federal and state requirements, privacy standards, and DPS policies. Responsibilities include setting program goals and objectives; developing and refining policies, procedures, schedules, priorities, and performance standards; coordinating and evaluating program activities; and contributing to budget planning and evaluation. The position supervises others and operates under limited supervision, with moderate latitude to innovate, take initiative, and exercise independent judgment.

Responsibilities: 

• Manage the day-to-day activities of ADA and WC staff.
• Establish goals and objectives; develop and approve schedules, priorities, and standards for achieving goals; and manage program evaluation activities.
• Plan, develop, implement, and monitor compliance with relevant laws and statutes and related policies and procedures; identify and resolve issues. Identify areas of needed change and make recommendations to improve operations.
• Prepare management and productivity reports; and review/approve ADA and WC documents and reports to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
• Provide technical expertise and guidance related to ADA interactive processes and reasonable accommodations; as well as WC programs. Serve as an expert resource for management and employees on related federal and state mandates.
• Develop training materials and train personnel on the proper identification and administration of ADA and WC claims. Ensure complete, accurate, and appropriate SOPs are in place, create and/or revise as necessary.
• Plan, implement, and present facts of unemployment cases in hearings and appeals.
• Ensure updates to related information systems, such as databases and spreadsheets, occur in a timely and accurate manner; utilize these resources to identify trends, issues, and necessary and appropriate actions.
• Ensure appropriate records are generated and maintained, and that adherence to record retention policies is consistent.
• Oversee special investigations, program analyses, research studies, and internal audits.
• Participate in biennial reviews of current and proposed State legislation, as well as relevant federal changes.
• Conduct performance evaluations of staff supervised.
• Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
• Perform other duties as assigned.

Minimum Qualifications: (Required unless otherwise stated)

• Education - Graduation from an accredited four (4) year college or university preferred, with major coursework in Human Resources Management, Business Administration or a related field.
• Experience - Minimum four (4) years' recent and progressively responsible ADA and WC administration experience, including a minimum of two (2) years in a Lead or Supervisory role is required.

Salary: $7,166.67-$8,250.00 Monthly

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